Terms & Conditions

Effective Date: May 28, 2026.

Welcome to Casino Days. These Terms and Conditions constitute a legally binding agreement between you and our service. By accessing our platform, creating an account, or participating in any games — including our wide selection of pokies — you confirm that you have read, understood, and agreed to be bound by these terms. If you do not agree, you must not use our services.

1. Eligibility and User Representation

To use our services, you must meet the following eligibility requirements:

1.1. Age Restriction: You must be at least 18 years of age. It is a criminal offence to gamble if you are underage. We reserve the right to request proof of age at any time. Accounts belonging to minors will be terminated immediately, and any winnings will be forfeited.

1.2. Jurisdictional Compliance: While we welcome players from New Zealand, it is your sole responsibility to ensure that your use of our platform complies with all local laws and regulations. You must be a resident of New Zealand to utilize the specific services tailored for this region, including NZD transactions.

1.3. Prohibited Jurisdictions: If you are located in or become a resident of any territory where online gambling is prohibited by law, you are not authorized to use our platform.

1.4. Representation: By registering, you warrant that you are not prohibited from gambling, that you are not experiencing a gambling problem, and that you are using your own legal funds.

2. Account Rules and Security

2.1. Registration: You may open only one account. Duplicate accounts are strictly prohibited. We reserve the right to close any duplicate accounts and void transactions associated with them.

2.2. Accuracy of Information: You must provide accurate, complete, and truthful information during registration. If your personal details change (e.g, change of address or bank details), you must update your account information promptly.

2.3. Account Security: Your login credentials (username and password) must be kept confidential. You are solely responsible for all activities conducted through your account. If you suspect unauthorized access, notify our support team at [email protected] immediately.

2.4. Account Dormancy: If your account remains inactive for a period of twelve months, we reserve the right to charge a maintenance fee or close the account in accordance with our internal policies.

3. Financial Transactions and Deposits

3.1. Currency: All accounts for New Zealand players are denominated in New Zealand Dollars (NZD).

3.2. Payment Methods: We support several payment methods popular among Kiwi punters, including POLi, Visa, Mastercard, Neosurf, bank transfers, and accepted cryptocurrencies.

3.3. POLi Payments: We recommend the use of POLi for secure and direct bank transfers. By using this service, you acknowledge the terms provided by the third-party payment processor.

3.4. Deposits and Withdrawals: Funds deposited must be used for wagering purposes. We perform rigorous identity verification checks before processing withdrawals to prevent fraud and money laundering. We strive for fast withdrawal processing, though timeframes may vary based on your chosen payment method.

3.5. No Interest: Your account does not function as a bank account; therefore, no interest will be paid on any funds held in your balance.

4. Bonuses and Promotions

4.1. Bonus Terms: Bonuses are provided to enhance your experience with our games, including our extensive range of pokies. All bonuses are subject to specific wagering requirements unless stated otherwise.

4.2. Wagering Requirements: You must wager your bonus amount a set number of times before any associated winnings can be withdrawn. If you attempt to withdraw before completing these requirements, your bonus and any derived winnings may be forfeited.

4.3. Bonus Abuse: We employ strict measures against bonus abuse. If we suspect that you are engaging in strategies to exploit our promotional offers, we reserve the right to revoke your bonus, cancel your winnings, and terminate your account.

4.4. Transparency: We aim to provide clear terms for all promotions. If you have questions about how a specific bonus works, please contact us at [email protected]. Our goal is to ensure your experience is "sweet as."

5. Responsible Gambling

5.1. Our Commitment: We take our role in fostering a safe gambling environment seriously. Gambling should be a form of entertainment, not a way to make money or solve financial problems.

5.2. Setting Limits: We encourage all players to set deposit, loss, or session time limits. You can manage these settings directly within your account dashboard.

5.3. Problem Gambling Support: If you feel that your gambling is becoming a concern, we urge you to seek help. In New Zealand, you can contact the Problem Gambling Foundation at 0800 664 262.

5.4. Self-Exclusion: If you need a break, you may request self-exclusion for a defined period or permanently. Once an exclusion is activated, you will be unable to log in, and we will do our best to ensure you do not receive marketing materials from us.

6. Anti-Money Laundering (AML) and Fraud Prevention

6.1. AML Compliance: We adhere to international and local anti-money laundering standards. We monitor all transactions for suspicious activity.

6.2. Know Your Customer (KYC): We are required to verify the identity, age, and residence of our users. This may involve requesting documentation such as a passport, driver’s license, or utility bill. Failure to provide requested documents may result in the suspension of your account and withholding of funds.

6.3. Reporting: In accordance with our legal obligations, we may report suspicious transactions to relevant authorities, including the Department of Internal Affairs if necessary.

6.4. Fraudulent Activity: Any attempt to manipulate our software, engage in collusion with other players, or use artificial intelligence/bots to gain an advantage is strictly prohibited and will lead to immediate account closure and potential legal action.

7. Game Fairness and Pokies

7.1. Random Number Generator (RNG): All of our games, including our vast library of pokies, utilize a certified Random Number Generator to ensure that every spin or outcome is entirely random and fair.

7.2. Game Rules: Each game features its own set of rules and paytables. It is the player's responsibility to understand these rules before placing a bet.

7.3. Malfunctions: In the event of a software or hardware malfunction, all affected bets and payouts are considered void. We reserve the right to correct any errors resulting from technical issues.

8. Intellectual Property

All content on this website — including software, graphics, logos, and game themes — is the property of the operator or its licensors. You are granted a limited license to access the site for personal, non-commercial use. Any unauthorized reproduction or distribution is strictly prohibited.

9. Limitation of Liability

9.1. Service Availability: While we strive to maintain 24/7 service, we do not guarantee that our platform will always be available or error-free. We are not liable for any losses caused by server downtime or internet connectivity issues.

9.2. Disclaimer: We provide our services on an "as is" basis. To the maximum extent permitted by New Zealand law, we disclaim all warranties, express or implied, regarding the accuracy, reliability, or fitness for a particular purpose of our services.

9.3. Indemnity: You agree to indemnify and hold harmless the operator, our officers, and employees from any claims, damages, or expenses arising from your violation of these terms or your misuse of our services.

10. Dispute Resolution and Governing Law

10.1. Governing Law: These terms are governed by and construed in accordance with the laws of New Zealand. Any legal action arising from these terms will be heard in the courts of New Zealand.

10.2. Complaint Process: If you are unhappy with any aspect of our service, please contact us at [email protected]. We value our punters and aim to resolve issues quickly. Chur for your patience while we investigate your concerns.

10.3. The Gambling Commission: In extreme circumstances, if a dispute cannot be resolved through our internal channels, you may have the right to contact the Gambling Commission NZ or relevant regulatory bodies.

11. Amendments

We reserve the right to modify these Terms and Conditions at any time. Changes will become effective immediately upon being posted on this website. It is your responsibility to review these terms periodically. Your continued use of the platform after changes have been made constitutes your acceptance of the new terms.

12. Miscellaneous

12.1. Entire Agreement: These terms represent the entire agreement between you and us, superseding all prior discussions or understandings.

12.2. Severability: If any provision of these terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions will remain in full force and effect.

12.3. No Waiver: Our failure to enforce any right or provision of these terms does not constitute a waiver of that right or provision.

12.4. Assignment: You may not assign or transfer your rights or obligations under these terms to any third party. We reserve the right to assign our rights to any affiliate or successor.

12.5. Language: While these terms are provided in English, if any translation is provided for your convenience, the English version will prevail in the event of any conflict.

12.6. Interpretation: The terms "include," "including," and "in particular" are illustrative and do not limit the sense of the words preceding them.

12.7. Final Acknowledgement: By proceeding to play our pokies, you are confirming that you are "keen" to engage with our platform under these rules. We thank you for choosing Casino Days and wish you the best of luck. Remember to play within your means. If you ever feel like the fun has stopped, reach out to the support team or the professional resources mentioned in Section 5.

Thank you for being part of our community. We hope you enjoy the high-quality gaming experience we have worked hard to build for New Zealanders. We value trust and speed, and we work tirelessly to ensure your payouts are processed efficiently so you can enjoy your winnings without delay. Chur for trusting us with your entertainment.